Refund policy
RETURN
Items can be returned within 14 days of receipt.
GENERAL RETURN RULES
- Returns are made within 14 days. You will receive your money within this period in the same way as how you paid.
- Items must be unused, complete, in original condition, in original packaging
- Received incorrect products? Always check your order before using it. The products may not be illegally put into use and subsequently registered for return
- In the event of damage or incomplete articles, the products will not be
- If an item has to be exchanged due to an error on our part or due to a defect, the costs are of course for our account
- To use the return process, the enclosed return form must be completed in full
- We understand that you want to take a good look at and evaluate the product, but do not open it for any reason or twist any.
- If you want to exchange the product for another product, the costs for resending the correct product will be at your own expense
RETURN COSTS ARE FOR YOUR OWN ACCOUNT
- Fill in the enclosed return form and then put it in your
You can return your items with track & trace to Burcin Hair & Beauty. We advise you to return your package by registered post at all times, because then you are insured. Keep the proof to track your package.
- Send your products to the address below, using the address label at the bottom of the return form
Burcin Hair & Beauty
Eerste van Swindenstraat 427 1093GB, Amsterdam Nederland
As soon as the order has been returned, this will be confirmed to you by e-mail.