Refund policy | Burcin Hair & Beauty Shop
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Refund policy


Items can be returned within 14 days of receipt.



  • Returns are made within 14 days. You will receive your money within this period in the same way as how you paid.
  • Items must be unused, complete, in original condition, in original packaging
  • Received incorrect products? Always check your order before using it. The products may not be illegally put into use and subsequently registered for return
  • In the event of damage or incomplete articles, the products will not be
  • If an item has to be exchanged due to an error on our part or due to a defect, the costs are of course for our account
  • To use the return process, the enclosed return form must be completed in full
  • We understand that you want to take a good look at and evaluate the product, but do not open it for any reason or twist any.
  • If you want to exchange the product for another product, the costs for resending the correct product will be at your own expense



  1. Fill in the enclosed return form and then put it in your

You can return your items with track & trace to Burcin Hair & Beauty. We advise you to return your package by registered post at all times, because then you are insured. Keep the proof to track your package.



  1. Send your products to the address below, using the address label at the bottom of the return form


Burcin Hair & Beauty

Eerste van Swindenstraat  427 1093GB, Amsterdam Nederland

As soon as the order has been returned, this will be confirmed to you by e-mail.

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